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Heartland Restaurant
Caller ID

Call Ahead Ordering Made Easy

 Built In

Call Ahead Order Management

No Additional Cost

Heartland Restaurant Takeout is built-In to the core Heartland Restaurant POS app

No Additional Frustrating Modules to Install, Maintain, or Support

Papa Bees Wings switches from Micros to Heartland Restaurant to Improve Call Ahead Ordering with Customer Order History and Text Message Customers when Take Out Orders are Ready

 I really can't say enough about this company! They have really gone above and beyond to help us make sure our POS system is perfect for our resaurant! Tim literally answers the phone for us any time we call with questions or concerns. I would recommend JCR Systems to anyone looking for a new Point of Sale system. 

– Lorie Hamm, Owner, Papa Bees Wings - Longwood Florida  |  www.papabeeswings.com

Dominic's Deli & Eatery switches from Aloha to Heartland Restaurant to Implement Online Ordering & Better Manage Orders for Take Out and Delivery

 With our second Dominic’s Deli location on the way, we started looking into new point of sales systems. We scheduled a Heartland Restaurant demo with Ryan from JCR.  He worked very hard to ensure that all the back end information from our menu was input and that it functioned the way we wanted and that it would make the job of our employees much easier compared to the current system we were using. Heartland Restaurant is working great for us! We were nervous about the switch, but the transition was much smoother than we expected. Josh was at our restaurant the day we switched, and was very knowledgeable and definitely very helpful with making our first day go smoothly.  So far, we really like the capabilities this systems has for our call in orders and our delivery orders. It is so easy to make changes and updates to the system and the BOH Admin site is fantastic. We are able to look at and run reports that will help boost our revenue and profits.  We can’t wait to get our next store open and put Heartland Restaurant there too!  

– Deserie & Pete Tavolacci, Owners - Dominic's Deli - Palm Coast Florida  |  www.dominicsdeli.com

Built-In to the POS App

No Additional Frustrating Modules to Install, Maintain, or Support

When a call comes in, the Caller ID feature pulls up the phone number of the person calling in as well as the customer profile associated with that phone number.


Employees can enhance the customer experience by not having to ask the caller for their phone number and can greet repeat customer's by name, while errors are reduced by not having to take the time to correctly hand key in the phone number every time.


This saves valuable time during the orderign process. The less time on the phone per customer, the more likely your other customers calls will be answered instead of loosing their business due to long wait times.

Quick Access to Order History

Many of your customers are loyal customers that routinely call in to place repeat orders for their favorite items.


The Heartland Restaurant POS app automatically saves your customer's previous orders and displays their order history list by order date.


This allows your employees to enhance the caller's experience by greeting them as a repeat customer and asking if they would like to repeat any of their previous orders.


With one touch orders can be quickly repeated, including all of the previouis special request and modifications, so they get it right every time.

Caller ID Works on All POS Devices

Some POS systems support Caller ID, but only from one POS station.


The Heartland Restaurant POS app supports Caller ID from all devices running the POS app.

Retain Customer's Information

Your customer's address information is automatically saved.


The next time they call in, it's automatically populated into the order making it quick and easy for staff to verify customer information during the call.

Perfect for Delivery Operators

The Heartland Restaurant POS app allows staff to easily manage restaurant delivery operations with the built in Delivery Dispatch system.  


Delivery Dispatch makes it easy to assign delivery orders to your drivers and provide them with turn-by-turn directions right from your point of sale terminal.

Send 'Order Ready' Texts to Guests

Text messages can be sent to your waiting guests when their order is ready when the oder is bumbed in the Kitchen Display System (KDS) app or by staff with the POS app. 


This can be very usefull in fast casual or counter service environments when speed of service plays a key part in enhancing the guest experience.

Related Products

Heartland Restaurant Caller ID works seemlessly with other Heartland Restaurant product solutions to grow your business.




Why Heartland Restaurant

Heartland POS is an industry leading provider of POS systems for the Hospitality Industry.  Heartland Restaurant is unique as one of the only Cloud-Managed POS systems that is Affordable, Not Locked, Out of Scope, iPad Based, Innovative, and Provided by Best in Class Certified Channel Partners for Local Sales and Service.

Heartland Restaurant Cloud Managed POS Suite

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(407) 232-6880

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