Heartland Restaurant for Pizzeria & Delivery Restaurants

 The restaurant business is not all about food, it’s about that guest’s experience. A restaurant needs a solid base, Heartland Restaurant is just that. Our ability to use their API to improve that customer experience has made all the difference in the world. Heartland Restaurant allows me to use that data and give it back to the customer in a way that improves the guest experience. We have larger chains that we are competing with. Our technology now is on par, even beyond that. We have an engine with Heartland Restaurant, and we have created a Formula One out of this beautiful engine. And now we are running laps around everybody. 

 With our second Dominic’s Deli location on the way, we started looking into new point of sales systems. We scheduled a Heartland Restaurant demo with Ryan from JCR. He worked very hard to ensure that all the back end information from our menu was input and that it functioned the way we wanted and that it would make the job of our employees much easier compared to the current system we were using. Heartland Restaurant is working great for us! We were nervous about the switch, but the transition was much smoother than we expected. Josh was at our restaurant the day we switched, and was very knowledgeable and definitely very helpful with making our first day go smoothly. So far, we really like the capabilities this systems has for our call in orders and our delivery orders. It is so easy to make changes and updates to the system and the BOH Admin site is fantastic. We are able to look at and run reports that will help boost our revenue and profits. We can’t wait to get our next store open and put Heartland Restaurant there too! 

From Point of Sale, to Mobile App Ordering, to Online Ordering, to Kiosk Ordering, the Heartland Restaurant Suite eliminates the complexity of maintaining Multi-Revenue centers so your menu items only need to be added into the system one time.

Add in a new Menu Item or change a Price Anywhere, Anytime, from Any Device and it's instantly everywhere you need it to be. Say goodbye to refreshing data on legacy pos systems causing the system to go down while everyone waits for the terminals to re-boot.

No additional modules are needed to setup, configure, and maintain. No fileservers are required which are single point of failures other pos systems are limited to.

Running your establishment with cloud technology is easy and less expensive while ensuring your business data is continuously synced to the cloud. You can manage your system from virtually anywhere, on any device.

In the event the internet is down, Heartland Restaurant POS continues to operate and uses the Local Area Network (LAN) to sync tickets to all devices. It doesn't suddenly shrink down to a glorified calculater like other cloud systems, which could lower staff moral when the guest experience is negatively impacted.

Staff can access their tickets from any pos station, can take and send orders to the kitchen, process credit cards offline, take cash payments, and print customer receipts. Once the internet is back up, all transactional data is automatically updated and synced to the cloud.

Heartland Restaurant POS allows you to easily manage your restaurant’s delivery operations with the Delivery Dispatch. Since it's included and built-in to the core pos app, there's no issues trying to integrate additional modules on the POS devices.

Delivery Dispatch makes it easy to assign delivery orders to your drivers and provide them with turn-by-turn directions right from your POS terminal. If your restaurant experiences a high volume of delivery orders, then Heartland Restaurant POS Delivery Dispatch system is right for you!

Connect your phone system to the Heartland Restaurant POS (HRPOS) customer database to know who is calling your restaurant to place an order. When a call comes in, your POS device will automatically pull up the customer profile associated with the phone number.

Save time by quickly choosing items from the customer’s order history and using saved address information for deliveries. Since it's built-into the core pos app, there's no issues trying to integrate additional modules on the POS devices.

Our robust time keeping and employee management tool provides an employee time clock integration built right into the Heartland Restaurant POS System. Employees can clock in and out for shifts from within the app with a photo taken for proof of authenticity. Administrators can access employee Time & Attendance reports and manually edit shifts from the the POS or the backend management website.

Use the clock-in messages feature to communicate with staff when they are clocking in for their shift. Multiple messages can be set up at one time and staff will be required to acknowledge messages immediately after selecting clock in. Messages can appear to all staff, to a specific group of staff by job code, or to a specific individual.

Labor Scheduling allows to enforce employee schedules by preventing employees from clocking in on the POS before their scheduled shift.

Times can be challenging in maintaining staff employment status. With Heartland Restaurant POS, when there's limited availabilty to staff during shifts, your guests can still order and pay for their favorite items, which are sent directly to the POS system, kitchen printers and/or Kitchen Displays. The table number is embedded into the QR Code.

It's quick and easy:

Guest opens their camera and scans the QR Code
Guest places their order and pays
Guest waits for their food to arrive at their table

Your customers will be pleased with faster service, and you will turn more tables throughout the day, all while decreasing your labor costs.

Attract new customers and increase repeat business with Online Ordering. Our fully-integrated solution for accepting online orders sent directly to the POS gives your customers the ability to order from anywhere with a user-friendly interface styled to fit your brand.

Since it's included and built-in to the Heartland Restaurant Platform Suite, when you're ready, it's turned on in minutes and just works. Stop paying thousands of dollars in hefty setup and design fees and additional monthly fees incurred when adding online ordering to old legacy pos systems, and make the switch to current technology.

For half and half ingredients, if a pizza includes one topping, you could have pepperoni on the entire pie, OR half pepperoni and half sausage. Both scenarios would be no additional charge as they fall under the one included ingredient. Multipliers can also be set to adjust pricing.

Multiplier: Adjusts the ingredient price if ordered only on one half, e.g. if half an ingredient should be half the price then the multiplier is 0.5.

For half and half specialty pizzas, such as half Veggie & half Meat Lovers, pricing options can be set to None, Most Expensive Half, or the Step Method.

Most Expensive Half: the total of all ingredients across all modifiers on each half is compared; the ingredients on the more expensive half retain their prices while the ingredients on the less expensive half are zeroed out.

Step Pricing: the first half ingredient is charged for, the second half ingredient is not, then the third half is charged for, the fourth half is not, and so on. Functions as a round up pricing, e.g. the guest pays for one whole topping if they order a half, and pays for two toppings if they order one and a half toppings.

The Guest Customer Display App is built-in and included at no additional cost and works in tandem with the POS App in real-time, showing guests a customer friendly version of what their cashier is doing. When a guest orders a meal, the display will show each item ordered with any additions or changes requested. The display also shows a running subtotal of the meal’s cost.

One of the biggest benefits to the Guest Facing Customer Display is an increase in order accuracy. Customers see their order as it is added into the system and can make changes if any items are incorrect before the order is sent to the kitchen.

Once the order is complete, the guest interacts directly with the display to select a tip amount and sign the credit card receipt. Your guest then has the option of choosing to email, print or decline a receipt.

With the Heartland Restaurant KDS app, orders are automatically sent to stations in the kitchen, minimizing restaurant confusion. When changes occur, HR KDS immediately updates and inserts changes into the order, increasing the speed of service. Since it's included and built-in to the core app, there's no issues trying to integrate additional modules with the POS and KDS devices.

Choose from a variety of settings to fit your needs. Select 1 or 2 rows or scale to fit for viewing, change the font size, recall deleted orders, and more. When communication and speed of service are paramount, HR KDS can make your kitchen more efficient.

HRPOS has a Bi-Directional Application Programming Interface (API), designed to provide third party integrators direct access to the data to enhance business operations.

Third party integrations provide operators additional functionality needed outside of the core pos system, including:

 Accounting and Enterprise Reporting

 Inventory, Food Costing & Order Management

 Labor Scheduling & Sales Forcasting

 Payroll

 Branded Apps & Loyalty Marketing

 Email Marketing

 Delivery Services Integration

 Hotel PMS Interface

 Digital Menu Boards

 Draft Beer Flow Metering System

 Tip and Gratuity Management

 DVR/NVR Video Surveillance

The Heartland Restaurant API allows for exceptional solution providers to integrate and provide valuable tools such as a real-time delivery management system to help you manage and grow your business.

The real-time MoogX Driver system includes a dispatch board to see all order locations and drivers live on maps. Use automated dispatch or easily send orders to drivers on their mobile App.

A driver mobile app is included for your drivers to manage their assigned orders and take photos for proof of deliveries.

Your customers receive SMS messages to see Real-time delivery tracking to their door.

Enhance the guest experience by keeping your customers in the loop with live order tracking and an up-to-the-minute ETA. Your customers can also see information about their driver, and have the option to contact the driver if something has changed or they have a question.

After delivery, customers will get delivery confirmation SMS and Email and then will be able to rate their delivery.

Contact your sales rep to find out more about the real-time MoogX Driver delivery management system and to schedule a web demo.

The MoogX Driver management dashboard provides great insights into how your drivers are performing with the deliveries.

 Do you know how your drivers performing?

 Do you know each drivers effectiveness?
 Do you know each drivers punctuality?
 Do you know each drivers efficiency?
 Do you know each drivers successful vs unsuccessful delivery counts?
 Do you know where all of your drivers are in real time?
 Do you know each drivers mileage?

Gain insite to your delivery performace so you can better manage your business and improve customer satisfaction.