HRPOS for Bars & Pubs
Managing Your Bar Made Easier
Bars, Pubs, & Nightclubs POS must be powerful, intuitive, and reliable. Bartenders must be able to quickly start tabs and access tabs while providing top-tier service to demanding guests.
Discover why Heartland Restaurant Cloud-Managed POS (HRPOS) for Bar operations provides powerful features and benefits using the best technology available today.
Bar & Pub Operations Easier
we are very happy with our new Heartland POS system. Ryan Cobb has been extremely responsive and helpful throughout the entire transition process. The Heartland POS is intuitive, cloud-based, and very user friendly.The reporting capabilities are endless, and you can create items and buttons on the fly or from your couch at home---the publishing is instantaneous. Ryan will work with you on every aspect, from menu and display setup to pulling reports after implementation.We would recommend this POS system to other large-scale restaurants, bars and breweries.
– Lindsay, Intuition Ale Works - Florida | intuitionaleworks.com
Pete's Bar Implements Heartland Restaurant and can now start Chip Card Bar Tabs to Ensure Funds are Available while Eliminating Friendly Fraud Chargebacks
All is good with starting tabs with chip cards and the ability for Heartland Processing to preauthorize in making sure funds are available while also protecting our business from fraudulent chargebacks. The chip readers are especially helpful where more and more banks are issuing chip cards that will decline when trying to run it as a swiped transaction instead of a chip transaction. Banks are saying chip cards are the latest security measures and expect them to be used as chip transactions.
– Tom Wittingslow, Owner of Pete's Bar - Nepture Beach Florida
We recently decided to look into a new point of sale system to replace our aging traditional POS at Lemon Bar. A friend of ours recommended Ryan from JCR, and he introduced us to Heartland Restaurant. At first, we were skeptical that a cloud-based iPad system could handle our heavy sales volume. After a couple meetings and demonstrations with Ryan, we decided to switch to Heartland Restaurant. Heartland Restaurant handles everything we throw at it, and handles it smoothly. We really like the flexibility offered by the handheld iPads and the ability to run reports right from our smartphones. With Heartland Restaurant we have been able to offer our guests much quicker service. It’s been a great experience!
– Kelsey Mackenzie, Owner of Lemon Bar - Atlantic Beach Florida | www.lemonbarjax.com
Only One Database to Maintain
From Point of Sale, to Mobile App Ordering, to Online Ordering, to Kiosk Ordering, the Heartland Restaurant Suite eliminates the complexity of maintaining Multi-Revenue centers so your menu items only need to be added into the system one time.
Add in a new Menu Item or change a Price Anywhere, Anytime, from Any Device and it's instantly everywhere you need it to be. Say goodbye to refreshing data on legacy pos systems causing the system to go down while everyone waits for the terminals to re-boot.
No additional modules are needed to setup, configure, and maintain. No fileservers are required which are single point of failures other pos systems are limited to.
Cloud Management & Reporting
Supports Single Store and Multi-Store operators.
The analytics you need to better manage your restaurant with access to your data anytime, anywhere, with our easy-to-use, cloud based, mobile responsive website. With any computer, tablet device, or smartphone, you can access deep insight into your restaurant’s financial and operational performance.
Happy Bartenders with Failsafe Redundancy
Running your establishment with cloud technology is easy and less expensive while ensuring your business data is continuously synced to the cloud. You can manage your system from virtually anywhere, on any device.
In the event the internet is down, HRPOS continues to operate and uses the Local Area Network (LAN) to sync tickets to all devices. It doesn't suddenly shrink down to a glorified calculater like other cloud systems, which could lower staff moral when the guest experience is negatively impacted.
Staff can access their tickets from any pos station, can take and send orders to the kitchen, process credit cards offline, take cash payments, and print customer receipts. Once the internet is back up, all transactional data is automatically updated and synced to the cloud.
Reliable & Affordable iPad Platform
POS App Made Easily Available
Consumer reports states Apple “has the most reliable devices”. iPads are solidly built, perform well, offer the best combination of speed & price, run a reliable & easy to use operating system, and come with the best support of any brand. The Heartland Restaurant POS App is quick and easy to download and install on an iPad, making software updates a breeze.
Easy to Use, Intuitive POS Interface
iBeacon enabled Guest Engagement
Item Stock Counts
Keep track of Guest Order History
EMV Chip Card Bar Tabs
EMV Chip Card Offline Store and Foward
Fast Ordering with Two-Tap-Tickets
Fast Cash button
Quick Menu Item Lookup
86 Items and Modifiers
Unlimited Menu Item Modification
Enforced Modifier Choices
Advanced Check Splitting
Track Covers, Seats, Courses, Rush & Hold
Timed Item Hold and Automatic Delayed Send
Order-up Text Messaging to Guests
Tip Out Rules for Tip Pools
Ticket History Audit
Credit Card Surcharging
HRPOS app supports fixed pos stations that can be hard wired or wireless to the pos network for servers and bartenders.
If your bar moves at a fast pace with single item orders, the HRPOS Two-Tap-Ticket functionality is right for you! Many bars depend on a point of sale system that’s fast and intuitive.
Simply tap the item and the Fast Cash or Checkout button in two quick movements and your order is ready to be processed.
EMV Chip Bar Tabs
HRPOS supports two quick and easy ways for bartenders to start a tab.
Using EMV Chip Card technology, HRPOS pre-authorizes the chip card which not only ensures funds are available for a pre-defined dollar amount, but protects you from Friendly Fraud Chargebacks. Even better, as additional items are added to the tab, when the total goes over the pre-authorization amount, incremental authorization technology will automatically authorize the card again for a pre-defined incremental amount, ensuring the necessary additional funds are available on the card so that you don't lose out afterwards with declines as bartenders try to close out tabs after the guest is gone.
If you are not using EMV Chip readers, when a card is swiped on a card reader it's converted to a token to save on file for the tab.
Both methods eliminate the need to keep cards behind the bar. Bartenders can also add any text comment to the tab so that it can be easy to search for the tab by the comment name as well as the card holder name. Should a guest walk out on a tab, no problem. Add the 20% tip and close the tab out to the pre-authorized emv chip card or token on file.
Need for Speed to Find Open Tabs
Unlike other POS systems, with HRPOS you can create an enormous number of tabs without system performance degredation, which comes in handy for holidays and special events.
It's imperative to have the ability to quickly search for a tab. HRPOS allows you to sort your tabs in different ways that's best for your team. Tabs can be searched by typing in the card holder name or the tab comment name, making it very fast to pull up the right tab to add another round of drinks.
Bar Tabs Quick Check Splitting
HRPOS offers efficient, easy-to-use check splitting functionality. Bartenders can split checks evenly or split by seats with a single touch.
Every split can be tendered with any combination of cash, credit cards, and gift cards.
Menu items can be moved between splits, and the split checks can easily be collapsed into one with just a few taps to the screen.
The 'Remove All' button quickly removes all separate checks and puts the ticket back to one ticket making it quick and easy for staff to start over if needed.
Cocktail Server Tableside Ordering
With HRPOS, your servers can input orders directly to the kitchen using an iPad or iPad Mini at the table. No need to waste time entering an order after writing it down. Display beautiful photos of your menu items to guests.
Your customers will be pleased with faster service, and you will turn more tables throughout the day. Decrease your paper costs and capture electronic signatures and tip amounts by processing transactions directly at the table with sign and email receipt.
QR Code Ordering & Payment
Easy as 1-2-3
Times can be challenging in maintaining staff employment status. With Heartland Restaurant POS, when there's limited availabilty to staff during shifts, your guests can still order and pay for their favorite items, which are sent directly to the POS system, kitchen printers and/or Kitchen Displays. The table number is embedded into the QR Code.
It's quick and easy:
Your customers will be pleased with faster service, and you will turn more tables throughout the day, all while decreasing your labor costs.
Quick Access to Food & Drink Recipes
The HRPOS Cloud Management Portal allows you to add an image and full description to any food or bar item. This makes it quick and easy for new staff to quickly learn the food menu as well as how to make the popular drinks your operation is well know for.
Sell Food? Increase Take-Out Sales with
Online and Mobile App Ordering
Built-In to the HRPOS Platform and Included at No Additional Costs
Attract new customers and increase repeat business with HRPOS Online Ordering. Our fully-integrated solution for accepting online orders directly on your POS gives your customers the ability to order from anywhere with a user-friendly interface styled to fit your brand.
Finally! Online Ordering Setup in Minutes, not days, weeks or Months!
Time Based Item Sales
Does your operating sell time based items? HRPOS accomodates selling time based items so your bartenders can charge the correct fees based on the number of minutes a table was occupied.
Timed Menu Item Hold and Send
With the Heartland Restaurant POS app, Servers and Bartenders can now place items on hold and choose when to have the item automatically be sent to the kitchen or bar.
You can establish a list of common tims for your staff to choose from and when they place items on hold, if the amount of time needed is no listed, staff can scroll to select a custom number of minutes and/or hours.
Caller ID for Food Takeout Orders
Track calls and discover which returning customer is calling with caller ID
Connect your phone system to the HRPOS customer database to know who is calling your restaurant to place an order. When a call comes in, your POS device will automatically pull up the customer profile associated with the phone number. Save time by quickly choosing items from the customer’s order history and using saved address information for deliveries.
Send 'Text to Pay' to Guests
Convenient way to pay for call ahead orders without giving sensitive credit card numbers over the phone
Order Takers can text links to customers to pay quickly, easily and securely via smartphone. No app, download, or guest log in is required.
Once the phone number is added to the ticket, press the [SMS] button and the customer immediately receives a text message with a link to pay their ticket.
Guests can pay by ApplePay or Credit Card and even add a tip if enabled. Upon completion of payment, the ticket is immediatly marked paid in the POS app.
Offer Food Delivery with 3rd Party Delivery Integration
Orders from online portals have become a significant part of a restaurant's revenue, but it can be a challenge and open additional revenue streams from all of the delivery service providers.
If you close the doors to some or all of the delivery service providers, you could be loosing repeat business with your loyal customers.
HRPOS can integrate to most every provider including: GrubHub, Ubereats, Doordash, bite squad, EAT24, Postmates, Caviar, 9Fold, Freshbytes, joyup, RITUAL, SLICE, Brandibble, EatStreet, MunchAdo, ChowNow, delivery.com, ORDERUP, foodora, sharebite, waiter.com, Snackpass, allset, ehungry, Ordering, HungryBuffs.com, lodel, serve.io, orders2.me, Deliver Logic, and vroomservicenow.com.
Time & Attendance and Labor Scheduling
Our robust time keeping and employee management tool provides an employee time clock integration built right into the HRPOS system. Employees can clock in and out for shifts from within the app with a photo taken for proof of authenticity. Administrators can access employee Time & Attendance reports and manually edit shifts from the the POS or the backend management website.
Use the clock-in messages feature to communicate with staff when they are clocking in for their shift. Multiple messages can be set up at one time and staff will be required to acknowledge messages immediately after selecting clock in. Messages can appear to all staff, to a specific group of staff by job code, or to a specific individual.
Labor Scheduling allows to enforce employee schedules by preventing employees from clocking in on the POS before their scheduled shift.
EMV Chip Payment Processing
NFC technology works with Apple Pay, Google Wallet, and other mobile wallet programs
HRPOS uses payment terminals with a built-in pin pad. They offer EMV, NFC/contactless, and MSR and are PCI PTS 3.1, MasterCard PayPass, Visa payWave, American Express ExpressPay, and Discover DPAS certified. Any HRPOS tablet, whether Ethernet or Wi-Fi connected, can initiate and perform transactions on any payment terminal.
Accept Gift Cards directly through your POS System
HRPOS is integrated directly with the gift card program. Through our system, you can load gift cards, accept them for payments, and perform balance inquires without any separate hardware. Supports both single store and multi-store operators.
QR Code Contactless Payments
Give your table-service guests the power to take control of their restaurant checkout experience with Scan to Pay. Each guest check contains a printed QR code which when scanned from inside the Heartland Guest app, allows guests to quickly and securely pay their bill.
The app allows one touch tipping and securely stores credit card tokens for future payments.
Enhance the Guest Experience when Tabbing out
QR Code Scan for Points
Part of the Heartland Guest Free Mobile App
Most loyalty systems require guests go out of their way to be a part of their favorite restaurants’ loyalty programs. Whether it’s giving the cashier their phone number or having their paper card punched, it can be enough of a hassle to detract customers from the experience.
‘Scan for Points’ makes earning points as easy as possible by putting the QR Code on their transaction receipt as a reminder that points are available with a simple scan.
Drive Repeat Business with Loyalty Rewards
Part of the Heartland Guest Free App.
Now guests can keep track of their loyalty points all from an app! Guests earn loyalty points every time they buy from a participating restaurant, with accumulated points turning into rewards as point goals are met.
Customers rank up from Bronze to Silver to Gold the more they spend, and a higher rank means more valuable rewards!
The Guest App eliminates the need for Loyalty Cards
HRPOS has a Bi-Directional Application Programming Interface (API), designed to provide third party integrators direct access to the data to enhance business operations.
Third party integrations provide operators additional functionality needed outside of the core pos system, including:
Accounting and Enterprise Reporting
Inventory, Food Costing & Order Management
Labor Scheduling & Sales Forcasting
Branded Apps & Loyalty Marketing
Delivery Services Integration
Hotel PMS Interface
Digital Menu Boards
Draft Beer Flow Metering System
Tip and Gratuity Management
DVR/NVR Video Surveillance
Beer, Wine, and Liquor Inventory & Monitoring Systems
Help reduce slipage and increase profits. By integrating the Heartland Restaurant system to a Beer and Wine Monitoring system you can monitor unaccounted pours and over pours and manage inventory more effectively. Every ounce counts!
Showcase Your Draft Beer Menu
Customize it with BeerSaver's integration with Heartland Restaurant
Drive Repeat Business. Your Loyal Customers will Love it
Heartland POS is an industry leading provider of POS systems for the Hospitality Industry. Heartland Restaurant is unique as one of the only Cloud-Managed POS systems that is Affordable, Not Locked, Out of Scope, iPad Based, Innovative, and Provided by Best in Class Certified Channel Partners for Local Sales and Service.
HRPOS Cloud Managed POS Suite