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Modular Design

Aloha developers have carefully maintained continuity throughout the design of the Aloha family of products, allowing for seamless growth from one product level to the next.  Aloha POS provides a more robust family of products over any other solution provider.

Accessories +MX

Accessories currently supported are: Scale interface, Smart card interface, and Liquor dispenser interface.

Accounting Solutions (TransManager)

Aloha TransManager (ATM) provides your business with a complete integrated solution – from the front-of-the-house through the back office to the central office. ATM eliminates manual re-entry of data produced by your Aloha POS or Aloha BackOffice systems. You already have the best in POS and back office systems, so you're halfway there. Now it's time to link all the information you've gathered. TransManager is an extremely user friendly interface utility tool that converts your POS and back office management data to the leading PC accounting systems and payroll services. ATM can create electronic accounting transactions from the POS and back office systems to accounting systems such as ACCPAC, QuickBooks and others.

Whether it's financial information to a general ledger, inventory receipts to accounts payable or time keeping to payroll, TransManager enables multiple file interfacing for converting data into multiple accounting formats. TransManager runs from your Microsoft Windows desktop or the Aloha Manager. Save valuable time, increase accuracy and cut back on tedious data re-entry. Get faster and more precise information by integrating your Aloha POS system to your central office accounting and payroll systems.

Available Interfaces:

  • Aloha POS Sales/Tenders to General Ledger, including sales by category, sales tax, tenders, promotions, coupons, etc
  • Aloha POS House Account transactions to your Accounts Receivable
  • Aloha POS Time and Attendance to the Payroll module or service.
  • Aloha POS Personnel to the Payroll module or service
  • Aloha BackOffice Inventory Receipts to your Accounts Payable
  • Aloha BackOffice Inventory Costs of Goods and Adjustments to your General Ledger

Credit Card +MX (EDC)

Aloha was the first point sale software to offer a 32-bit credit card processing solution designed for the food service industry.

With Aloha, your servers need only swipe a credit card once to instantly access all the information necessary to process transactions.  Credit card processing can be done at any station, eliminating the need for servers, cashiers, or bartenders to travel back and forth between terminals - saving you and your staff valuable time. 

Aloha EDC supports Internet authorizations and single or multi-threaded phone line applications, allowing for uninterrupted multi-transaction processing.  Offering support for all major credit card processors, such as AMEX, CES, FCCNET, FDC/ENVOY, Link Systems, MAVERICK, NABANCO, NDC, NPC, PAYMENTECH, VISANET, and $$$ In The Bank and adhering to the most current industry standards is what makes Aloha EDC work for you. 

Aloha's multi-processor support and split dialing capabilities rank second to none, making it easier than ever to authorize and settle transactions from multiple processors, including American Express.   Allowing you to perform split authorization and split settlement processing, ensures you to receive the best processing rates possible.

Customer +MX (Frequent Buyer)

Benefits: 

  • Increase Customer Visits
  • Reward Customer Immediately
  • Encourage Customers to Try New Items
  • Create Customer Loyalty
  • Target Marketing Enhanced
  • Increase Customer Visits by 1/2 Per Year.

Features:

  • Customer Entry at POS and Office Manager Workstation
  • User Definable Coupons Print Real Time at POS Receipt Printer
  • Up to 36 Different Bonus Plans Running Simultaneously
  • Rewards Customer Real Time
  • Central and Local Store Reporting
  • Detailed Customer Tracking Universally
  • Retained Customer Order History
  • Up to 4 Methods of Customer Look-up
  • Can Utilize Same Card as Aloha Gift Certificate+MX
  • Capable of Tracking Employee Comps Globally
  • Sort by Up to 30 Different Fields (Birthday, Anniversary, etc.)
  • On-line Update Utilizing WAN
  • Files Maintain Local and Remote

Brochure

Frequent Buyer Brochure adobepdficon.gif (153 bytes)

The brochure is in Adobe's Portable Document Format (PDF) and can be locally viewed and printed using the free Adobe Acrobat Reader. Several versions of the viewer are available from Adobe's web site.

Click here to get Abobe Acrobat

Customer Surveys +MX

In today's competitive market place, one of the biggest concerns of table service restaurant operators is winning customer loyalty by pleasing patrons enough to make them want to return to the establishment again and again.  But, how do you know if a customer is satisfied? 

Aloha POS users can now offer world class customer satisfaction survey capabilities, the same service that was previously available only to very large restaurant chains.

Knowing what your customers are thinking is critical to making the changes needed to keep current customers coming back and to attract new ones through word of mouth.  When changes in menu, employees, management, decor, etc. are made, immediate feedback from a representative cross section of your customers will give you the assurance that the right decision was made or that additional changes are needed, and quickly.   Comparing the survey results of multiple locations will provide management with the data needed to highlight differences in customer perception and the clues as to where to look to improve less than average performance and to learn from exceptional performance.  

Aloha is committed to providing a quality service that works and to enhancing it over time to provide even more useful information to restaurant owners and managers.   The Aloha Customer Survey works directly with the Aloha POS System, so survey invitations are automatically printed on the receipts without requiring any additional actions by your employees.

Aloha Customer Surveys eliminate the tedious and expensive task of inputting survey results as opposed to a mail-in card survey.  All the data entry is done for you.  Survey results are current and are reported in a timely fashion.  All the information is summarized for you on a single page.  Actual comments can also be included.  The added ability to compare locations over time provides a means of evaluating the impact on customer satisfaction.

Because the survey invitation is incentive based, you can expect to receive compliments as well as criticism.  Not only that, you get the added benefit of your customer returning to redeem their reward and another opportunity to serve them.  The customer gives you the valuable input you need and you are rewarded by another return visit.

You can hear a demonstration now by calling (800) 375-0647.

Requirements:
1) Aloha POS version 4.2 RevB or higher
2) A modem
3) Ability to receive either fax or e-mail
4) TCP/IP
5) Adobe Acrobat Reader (Only if you want to receive reports via e-mail)
    Adobe Acrobat Reader can be downloaded free at www.adobe.com

Enterprise.com

Aloha Enterprise.com has been proven to give customers a near-immediate Return On Investment, paying for itself in the first six month.

By outsourcing a company's IT management, the need to hire high-salary, full-time computers gurus is eliminated. By leasing system management software rather than buying it, the need to replace expensive, obsolete technology every few years is eliminated. By hiring professionals to service and maintain your system, you are guaranteed reliability. And by streamlining an information system, you save lengthy rollout and training time. After all, time is money.

Aloha Technologies has developed a simple, yet comprehensive approach to system management. By integrating a suite of complete management tools, we put thorough monitoring and control capabilities at your fingertips. With more than 2,000 installations, Aloha Enterprise has a successful track record with over three years of operations.

It was the first web-based enterprise system in operation. When other companies offer smoke and mirrors, Aloha delivers proven, industry-respected reliability. Just check our reference list. In fact, Aloha Enterprise.com is so advanced that it won both a 2001 European Microsoft Retail Application Developer's (RAD) Award and a 2001 U.S. Microsoft RAD Award.

Our system gives users something friendly and attractive that lets them get up and running in no time. Aloha Enterprise.com offers the most features in an enterprise-wide solution, with the least amount of worries about how to use it.

Gone are the days of expensive rollouts for new software and dedicated teams of professionals for service and installation. No more paper transfer, data entry, manual consolidation and reporting of company information. Aloha Enterprise.com eliminates the pains of in-house network integration and expensive hardware purchases for items that will be obsolete in two years. Most importantly, Aloha Enterprise.com speeds the rollout and training for new software applications. Your new software and hardware requirements: a simple web browser.

  • Aloha Enterprise.com is an ASP enterprise management solution designed for foodservice companies that don't want the recurring costs for hardware and software maintenance and prefer to outsource this to another vendor.
  • Enterprise Professional Edition is tailored for smaller companies that are not comfortable with the ASP model and require a solution that can operate at their corporate office on a single server.

Enterprise.com CDM

The Centralized Data Management (CDM) feature of Enterprise.com empowers you with the management of data from a central location, thus significantly simplifying your restaurant operations. It also eliminates duplicate data entry of POS menu items, promotions, comps, and other data, which decreases the chance for error, because with CDM, the data is entered only once by the central site user, and then sent via the Internet to the store sites that need the update.

CDM provides the ability to differentiate between corporate-owned and store-owned data, allowing for shared ownership between corporate and the store. For example, employee data – such as adding and terminating an employee – is considered store-owned, but sales items – such as menu changes and price changes – can be designated as corporate owned, or perhaps "shared", meaning the data can be updated by either the corporate user, or the store site user. With CDM, data ownership is entirely up to headquarters, and how much control they want to have over company POS data.

The CDM set of tools enables corporate to control all aspects of a POS database from a central location, and distribute updates to the stores. Using the centralized model allows customers to eliminate redundant entry of critical data such as tax or menu item setup – encouraging managers to attend to other mission-critical aspects of their business, like servicing the guests, food preparation, and training employees.

CDM can be purchased as a stand-alone product or integrated with the Aloha Enterprise.com suite of products. CDM as a standalone product requires the company to provide its own mechanism for the data distribution. The powerful CDM suite is built-in to the Aloha Enterprise.com platform, which allows Enterprise users to seamlessly distribute all data updates to each store, using highly redundant and well-proven Internet communications software.

Gift Card +MX

Benefits:  

  • Control a Cash Similar Product

  • Reduce Gift Certificate Fraud

  • No Transaction Fee

  • Properly Account for the Liability

  • Track which store sold the gift certificate and which store redeemed the gift certificate.

Features:

  • Multiple Gift Card Types

  • User Defined Sales & Redemption Rules

  • Full Integration to Aloha Front Of House Terminals

  • Comprehensive Tracking of Gift Certificates:

  • Issue Date

  • Amount of Issue

  • Status

  • Expirations

  • Partial Redemption

  • Location Creation/ Location Redemption

  • Same Card for Gift Certificate Available to Aloha Customer +MX module.

Brochure

Gift Card Brochure adobepdficon.gif (153 bytes)

The brochure is in Adobe's Portable Document Format (PDF) and can be locally viewed and printed using the free Adobe Acrobat Reader. Several versions of the viewer are available from Adobe's web site.

Click here to get Abobe Acrobat

Hotel +MX

With Aloha POS, you can have a fully functional POS solution that integrated seamlessly with your existing property management system (PMS) via Aloha's Hotel +MX management extension interface.

Aloha Hotel +MX supports the American Hotel & Motel Association's Hospitality Industry Technology Integration Standards (HITIS), providing you a uniform POS to PMS interface that can be used by anyone in the hospitality industry.  With Aloha, your POS and PMS systems are linked together, providing the necessary interface to keep your business running smoothly.

Transactions are posted to the property management system, and daily charge reports are created for simple tracking by hotel accounting personnel.

Features:  

  • Guest room validation status
  • Accurate guest room charging
  • Verification of room assignment
  • Auto posting in real time
  • Guest status inquiry from front or back of house
  • Printer routing capabilities
  • Flexible guests-per-room count to aid in billing
  • Customized printing of guest checks

Inventory +MX

Aloha Inventory +MX is a full functional inventory control system.  Once the system is up and running, an average of twenty minutes a day is spent to maintain the system.  Daily operations include: Recording Sales, Ordering, Receiving, Making Adjustments, and Performing Physical Counts.

Features:  

  • Reports up to 99 Periods of History

  • Reporting Designed with Filter and Sort Options for User Definable Output

  • Multiple Costing Methods (FIFO, Average, and Standard)

  • User Defined Passwords

  • Multiple Vendor and Multiple Stocking Locations per Item

  • Automatic Conversions Between Multiple Units of Measure

  • Unlimited User Defined Count Cycles

  • Accurate Update of General Ledger

  • Manager Watch Allows Tolerance Levels to be Imposed

  • Sales by Class Measure Total Sales VS Aggregate Usage

  • Historical Sales Comparison

  • Vendor Price History

  • Inventory Item Minimum/Maximum Price Ranges

  • Projected Ordering and Sales Wizard

  • FAST Ordering and Receiving

  • Par and Projected Order Capabilities

  • Audit Trail of Sales and Inventory Edits

Reports:  

  • Stock Value

  • On-hand Summary

  • Transaction Log

  • Cost Change Report

  • PAR Item Status

  • Competitive Pricing

  • Uncosted Items

  • Vendor Item Purchase Detail

  • Vendor Item Purchase Summary

  • Recipe Costing

  • Sales & Cost Report

  • Consumption Variance Report

  • Cost Report

Benefits:  

  • Reduction in Food Cost by 1-2%

  • Reduction in Administrative Labor

  • Improved Communications

  • Reduction in Manager Time Through Exception Managing

  • Usable Responsible Information, Reduced Errors in Ordering

Labor Scheduler (Advanced)

Features:  

  • On Line Display Show Daily, Weekly Selected Schedule
  • Graphical User Interface Highlights Potential Trouble Areas
  • Unlimited Job Codes
  • Unlimited Wage Rates
  • Drop Down Employee Lists with Phone Numbers
  • Day Part Productivity Charts
  • Employee Qualifications and Preference
  • Sales Forecasting, Schedule Wizard
  • Schedule Exception
  • Availability Listings
  • Requirements, Replacement Lists.

Benefits:  

  • Reduce total labor costs by 1-2% of sales
  • Save 2 - 10 management hours per week
  • Improved schedules reduce turnover and training costs
  • Sales increase because of optimized staffing levels and improved sales forecasting
  • Target Employees That Will Fit the Schedule
  • Reduce Guess Work
  • Improve Service Levels
  • Allows more management time for analysis and review
  • Communicates schedule effectively
  • Uses historical data as basis for sales projections
  • Avoids many scheduling mistakes
  • Matches employee skills and preferences with restaurant needs.

Membership +MX

Designed for private clubs.  Currently installed in Club Corp operations.

ProHost Table Management

ProHost Table Management System is a powerful tool that can help to get more customers seated, served and satisfied. You'll not only please your guests, you'll be able to please a greater number of them.  Because ProHost helps you turn more tables, more often.   Which means turning higher profits. 

ProHost Lets you know the complete status of each table in your establishment.  As activity is happening at any of the Aloha POS server stations, at a glance the hostess knows which tables have had guest checks presented, which tables have had guest checks closed, which tables are being bussed, and which tables are ready for seating.

Brochures

Click here for an electronic brochure. Prohost32 brochure adobepdficon.gif (153 bytes)

The brochure is in Adobe's Portable Document Format (PDF) and can be locally viewed and printed using Adobe's Acrobat Reader. Several versions of the viewer are available from Adobe's web site.

Click here to get Abobe Acrobat

Quick Count +MX

Some restaurants have found that they just don't need all the gadgets that go along with a full blown inventory system.  They want a simple solution that gets the job done.  With Aloha Quick Count+MX (exclusively for the Aloha Quick Service POS System), you get the simple inventory functions you need, whether you need to keep track of items on a daily basis or just need a simple way to count. 

Aloha Quick Count+MX also comes equipped with a full featured reporting package, giving you the flexibility to view and analyze real-time statistics of day to day operations directly from the front of house.

Aloha's Quick Count+MX composite tracking feature provides you with the tools necessary for tracking ingredients by menu item, allowing you to account for the not so obvious, not to mention the inconspicuous.  So, whether you need the flexibility to stay on top of what's selling or simply to know what has to be ordered, Aloha Quick Count+MX is the solution.

QuikStar For Aloha

-For Multi-Unit polling to Corporate Office
-For Multi-Unit report consolidation

Video +MX

Aloha Video +MX gives you the flexibility your need to route menu items automatically to video monitors in the kitchen and bar and food preparation areas.   This speeds up production and assembly while the order is still in process, saving you and your employees valuable time. 

Features:  

  • Easy to learn graphical user interface
  • Status bar displays orders not yet bumped
  • Paperless routing of order improves accuracy
  • Consolidation of items on screen available for quick order filling
  • Different colors indicate order status

 

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Send mail to tim@jcrsystems.com with questions or comments about this web site.  Last modified: March 13, 2008

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